How can we help?

Most Sydney metro suburbs get an inspector onsite within 3–6 hours of booking. Outer regions (Penrith, Campbelltown, Northern Beaches) are typically same-day or next-morning.

Address of the car, seller's contact name and number, the rego or VIN, and your preferred time window. We confirm with the seller directly so you don't have to play middle-man.

Yes. We do not charge dealers and we don't accept dealer payment — we work exclusively for you, the buyer. Most dealers welcome us; if any refuses, that's already a red flag.

Absolutely — and we recommend it. The inspector walks you through every finding live, in plain English.

From $329 for passenger cars in metro Sydney, up to $549 for 4WDs, EVs and light commercial. Full breakdown on our pricing page — no hidden fees, GST included.

We do not charge any surcharge at all. No hidden fees.

Card on booking, fully refundable up to 12 hours before the inspection. We don't take cash — keeps the audit trail clean if you need to dispute later.

Yes — a standalone EV battery State-of-Health test is $249 and includes a printable certificate suitable for negotiation or insurance.

Within 3 hours of the inspector leaving the car. Most reports are delivered same-day before 6pm.

200+ checkpoint summary, severity coding (Pass / Monitor / Repair Soon / Critical), photo evidence on every fault, scan-tool DTC printout, paint-depth map and an inspector's bottom-line recommendation.

Yes — every report has a private share link you can send. Sellers can view but not edit. Most price-down negotiations are won by simply forwarding the link.

Call us. The lead inspector is happy to walk you through any finding, free, on the phone.

Yes — full refund up to 12 hours before the booked time. Inside 12 hours we keep a $80 dispatch fee. After the inspector has left for the job, no refund.

If the seller cancels before we arrive, we reschedule or refund in full. If we arrive and the car isn't there, the dispatch fee applies.

We work in light rain (covered diagnostics, scan tool, interior). For heavy rain we reschedule the road test only — at no cost.

All major credit and debit cards via Stripe. Apple Pay and Google Pay also work at checkout.

Yes — every booking emails a GST-compliant tax invoice immediately. Business name and ABN can be added at checkout.

Not currently — fees would have to be passed on, and inspection pricing matters more than buy-now-pay-later for a single visit.

Yes — we use AVILOO-trained methodology and OEM scan tools to measure State-of-Health (SoH) accurately, not the inflated dash estimate. Works on Tesla, BYD, MG, Polestar, Hyundai, Kia and most others.

Our method is repeatable and audit-able. We share the raw cell-balance data, not just a single number. The output is suitable for negotiation, insurance and warranty claims.

Yes. The diagnostics we run don't require the owner's Tesla account — we use OBD-II + cabin telemetry on a drive cycle.

Yes — we are a TfNSW-authorised AIS (#4421). We can combine a pink slip with a pre-purchase inspection at a discounted bundle.

Blue slips require a workshop-based AUVIS station. We don't issue them, but the report we produce satisfies most blue-slip preliminary requirements.

A pink slip is a minimum legal safety check (lights, brakes, tyres, seatbelts). A pre-purchase inspection is a full 200+ point mechanical, electrical and body assessment. A car can pass a pink slip and still have $8k of hidden faults — we see it every week.