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Case study · Parramatta

A Mazda CX-5 diesel with a blocked DPF the seller called 'just a warning light'

OBD-II live data and a road test under load saved a Parramatta family $6,400

May 2026 Parramatta Inspected by Dean Marshall

2019 Mazda CX-5 Maxx Sport 2.2L Diesel — 96,800km

142%
DPF soot loading (limit: 100%)
$6,400
Negotiated off asking
14
Failed regen attempts in log

What the seller said

'It's just a warning light from a long trip last weekend. A reset at the dealer and it's fine.' The car presented immaculately — full service history at an independent mechanic, two adult owners, garage-kept.

What the OBD-II scan tool found

  • DPF soot loading: 142% — well above the 100% threshold where forced regen becomes impossible without removal.
  • 14 failed active regen attempts in the rolling fault history.
  • Differential pressure sensor reading 38mbar at idle — should be under 10mbar.
  • Torque-converter lock-up shudder at 60–80km/h under light throttle — confirmed on road test.
  • EGR cooler showing carbon build-up via borescope through the intake.

Repair cost estimate from the report

ItemEstimate
DPF forced regen + EGR clean$1,800
Torque-converter rebuild or replacement$3,600
Differential pressure sensor$420
Diagnostic + labour buffer$580
Total realistic remediation$6,400

Outcome

The buyer took the report to the seller. After 48 hours of back-and-forth the seller agreed to $22,590 — exactly the asking price minus the repair quote. The buyer had the DPF and EGR done at a Mazda specialist within a fortnight. The torque converter is being monitored.

"I would have driven it home and binned it within 5,000km. The report literally paid for itself nineteen times over."
S.A., Parramatta (verified booking)

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